Privacy Notice

Privacy protection is a matter of trust and your trust is important for us.

Per Art. 4, No. 2 of the General Data Protection Regulation (hereinafter referred to as the “GDPR”), “processing” refers to any operation or set of operations such as collection, recording, organization, structuring, storage, adaptation, alteration, reading, retrieval, use, disclosure by transmission, dissemination, or otherwise making available, reconciliation, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.

The protection and lawful recording, processing and use of your private data on our website are very important for us. All information regarding your person, such as name, address, telephone number, email address, bank account number etc. as well as all information that can lead directly to you is deemed personal or private data. This includes also your IP address that is transmitted automatically when you use our website because it is technically required.

We want you to know when we collect certain data and how we use it. We have taken technical and organizational measures, which assure that data protection regulations are complied with by us as well as by external service providers. Your data is protected within the framework of the statutory regulations.

On this website private data is only collected in an automated way to the technically required extent.

If you have any questions or enquiries regarding privacy protection please send an email to our external data protection officer Thomas Schneider, (please write our company name in the subject line so that he can allocate your message) or write to us at BORSI GmbH & Co KG, Privacy Protection, Am Ziegelplatz 11, 77746 Schutterwald.


If you intend to assert your right please contact us – for contact data please see the imprint.

In the following please find information on which data is collected when you visit the homepage and how it is used.

Information obligation according to Art. 13 GDPR

According to the General Data Protection Regulation we are obliged to provide the relevant information whenever private data is collected from the data subject. When using our website your private data is collected and therefore we inform you accordingly. The data is collected when

  • your IP address is transmitted in case you visit our website
  • we collect the data you fill in our contact form in order to communicate with us


Basic procedure:

In case you provided us with private data we use them only to answer your inquiry and for the technical administration. The anonymized IP address for statistical evaluations is an exception.


Private data is only transmitted to third parties in case this is necessary for the implementation of the contract (especially forwarding order data to suppliers), for accounting purposes, for legal reasons, in case of data processing by a sub-contractor, or if you gave us your prior consent. You may withdraw such consent with effect for the future at any time.


The deletion of stored private data is carried out when you revoke your permission to collect the data, when the storage is no longer necessary with regard to the purpose, i.e. the process is completed and no legal deletion periods speak against it, or the storage of the data is not allowed due to other legal reasons. In case the data cannot be deleted due to technical reasons, we will anonymize the data, so that no personal connection can be made in future.

All data collections and processing on this website are in the responsibility of our company.
Additional detailed information is given in the following items:

Your rights – Rights of the data subject according to GDPR

Art. 12 – 23 GDPR deal with the rights of the data subject, i.e. the rights concerning the processing of private data, which are essentially:
Right of information no later than at the time of the collection of the data according to Art. 13 GDPR, which we fulfill with this privacy protection information.

  • Right of access according to Art. 15 GDPR
  • Right to erasure according to Art. 17 GDPR
  • Right to restriction of processing according to Art. 18 GDPR
  • Right to object according to Art. 21 GDPR
  • If applicable: Right to data portability according to Art. 20 GDPR

We will support you in accordance with the GDPR and further legal regulations so that you can assert your rights.

Please address enquiries concerning the exercise of your rights to the company mentioned in the imprint. Please understand that – also on behalf of the rights of other persons – we can only provide information about private data if you can identify yourself in an appropriate manner. Therefore, we prefer the following procedure:

Upon written enquiry we will be pleased to answer your concern. You will get a registered letter containing the information you asked for. For any queries we ask you to give us additional contact data (email and/or phone number).

Recording and processing data

When you submit your private data to us, you declare that you agree with the recording, processing and use of data according to this privacy notice. This takes place in the following ways.

Website access

When you visit our website your IP address (anonymized) and additional information are automatically transmitted. Any access to our homepage and data file stored on our homepage are logged.

The following is logged:

  • Name of the requested data file
  • Date and time of retrieval
  • Data volume transmitted
  • Successful call-up message and web-browser

The IP address of the computer sending the enquiry is not stored. It is therefore not possible to create user profiles.

Storage of the data serves internal and system-related purposes, primarily to ensure the availability of our website, i.a. in accordance with § 100 German Telecommunications Act (interruption and misuse of telecommunication systems). Private data is not transmitted to third parties (exception: requests by law enforcement agencies based on existing legislation). This data is anonymized and not stored and therefore data protection does not apply.

It is not possible to link this data to a certain person. We do not merge this data with other data sources. This data is evaluated for statistical purposes to improve the quality of this website and its services and is deleted afterwards.

Getting in Contact

There are two possibilities to get in contact with us:


Contact form and call-back-button

If you contact us via our website we collect various personal data of you by means of our contact form. Mandatory fields to allow a proper transaction with the minimum amount of data necessary are: name, email address, reference and your message. Any further information such as salutation, address, phone number are voluntary and exceed what is necessary.

If you contact us by means of our call-back-button we collect the following personal data: name, email address, phone number, desired data and time for the call-back.

With these data an unencrypted email addressed to is created directly – without intermediate storage – and transmitted to us. Please notice that the email is unencrypted, so please do not send any confidential data or information in this way.

We use this information only for the transaction of your order. For this purpose the above described process is obligatory. Where needed we involve further parties in the transaction of your order in due consideration of existing legal regulations (e.g. in the context of order processing). If we collected your data for the purpose of a business relationship we store your contact data in our internal systems. Your real concern may also be stored in internal systems (e.g. ticket system, email system) in order to process it internally.

With the transmission of your personal data you agree on the processing of your data according to the present privacy notice. If your data are necessary to fulfil a business relationship (“contract”), this is the legal basis for the data processing (Art. 6, No. 1, lit. b GDPR).



The web pages use so-called Cookies in several places. Cookies are small text files, which are stored on your computer and saved by your browser. They can have various functions: Cookies help us to make our service more user-friendly. By storing Cookies the internet gets a kind of memory – the web page recalls that it has already been visited before and you do not have to register again. Cookies allow to determine a complex usage and surfing pattern. They can store information on usage patterns and transmit this to the user. By using Cookies individual profiles can be generated which have to be considered critically from a privacy protection point of view.


Cookies are mainly used in the field of online marketing, when personalized advertising is placed. The target group oriented flashing of advertising on websites is known as “Targeting”. A continuation of this promotional strategy is the so-called “Retargeting”: The website visitor is marked with a tracking Cookie so that his internet session can be tracked and advertising can be placed via banners on other websites in order to recall the own products.

On our website we do not use any targeting Cookies.

In order to ensure the functionality of our website we use exclusively technically required (essential) Cookies and preference Cookies. These Cookies make our website user-friendly by allowing basic functions, such as page navigation and access to safe sections of the website. Without these Cookies the website cannot function properly. This constitutes a legitimate interest within the meaning of Art. 6, No. 1, lit. f GDPR.

Borlabs Cookie

On our website we use Borlabs Cookie of the provider Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany. Borlabs Cookie is a GDPR & ePrivacy solution for WordPress:

Borlabs Cookie is a plugin for WordPress that lets visitors choose which Cookies they want to allow. With the introduction of the GDPR or at the latest with the ePrivacy Regulation, cookies may no longer be set without the visitor’s consent. When you visit the website, you will receive a message and the possibility to save your preference by making a simple selection.

For more information on Borlabs’ privacy practices, please visit:

The Borlabs Cookie is an essential Cookie that enables basic functions and is necessary for the proper functioning of the website. This constitutes a legitimate interest within the meaning of Art. 6, No. 1 lit. f GDPR.


Cookie Name Description Provider TYPE Expiration
borlabs-cookie Stores the settings of the visitors selected in the Borlabs Cookie Box. HTTP 1 year




Preference Cookie


Cookie Name Description Provider TYPE Ablauf
_icl_current_language Stores the preferred language of the user on the website. HTTP Session


Change preferences


Usage of web analysis tools

We do not use any web analysis tools on our website.

Social Media PlugIns

You can choose whether to consent to the use of external media (YouTube or GoogleMaps) through the Borlabs setting, which you can access at any time through our Privacy Notice. If you accept the plug-ins, the YouTube video (our corporate video) and the GoogleMaps map will automatically load. Otherwise, you have the option of clicking directly on the video or map on the website via a button.

Your consent pursuant to Art. 6, No. 1 lit a GDPR serves as the legal basis. You can revoke this consent at any time with effect for the future.

Use of YouTube in advanced privacy mode

To incorporate videos, we use YouTube which is operated by YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066, USA, (YouTube). YouTube is a platform that enables the playback of audio and video files. When you visit a page of our website, the player which is embedded there establishes a connection to YouTube in order to ensure the technical transmission of the audio or video file. Videos are embedded in advanced privacy mode, i.e. that data will only be transmitted to the YouTube server if you actually start a video. As most websites, YouTube also uses Cookies to collect information on the visitors to its website. Among other things, YouTube uses this to collect video statistics, to avoid fraud and to improve user friendliness. When you start a video, this can trigger further data processing operations. We have no control over this. Please find further information on privacy at YouTube in its privacy note under:



Our website uses Google Maps to display our location and to provide directions. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Through certification according to the EU-US Privacy Shield

Google guarantees that it will follow the EU’s privacy regulations when processing data in the United States.

If you access the Google Maps components integrated into our website, Google will store a Cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. This is required for a proper operation of Google Maps. Here we cannot prevent Google from using servers in the USA.

By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the location indicated by us on the website.

The legal basis is your consent according to Art. 6 , No. 1 lit. a GDPR. You can revoke this consent at any time via the Borlabs tool in our privacy notice.

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use and the Terms and Conditions for Google Maps

Google also offers further information at

Security advice

We do our best to store your private data by means of using all technical and organizational options in such a way that they are inaccessible to third parties. We cannot guarantee full privacy protection for communications via non-encrypted emails. For confidential information we recommend that you use the postal service.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content this website uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and that a lock symbol appears in the browser line.


When the SSL or TLS encryption is activated third parties cannot read the data that you transmit to us.



As of: 01.11.2019